Contact
Have a question about your order, need help choosing the right cordless electric ratchet wrench, or want assistance with a return? We’re here to help.
Simply send us an email, and our support team will get back to you as soon as possible.
Contact Information
Company Name: AALBERTSBERG TECHNOLOGIES LLC
Address: 2000 PARK LANE, FRANKFORT, KY 40601
Email: support@attaissah.com
Service Area: United States only
Customer Support Hours:
We aim to respond within 1–2 business days. Emails received on weekends or holidays will be answered on the next business day.
To Help Us Respond Faster
When contacting us, please include:
- Your order number (if applicable)
- The product name or model you are asking about
- A brief description of your question or issue
- Photos (if reporting damage or a product issue)
Providing these details helps us resolve your request more efficiently.
Frequently Asked Questions
Need help choosing a model?
Each product page includes details such as torque, drive size, battery capacity, speed settings, and recommended applications. If you’re unsure which tool is right for your project, email us and we’ll be happy to help.
Want to return an item?
Please review our Return & Refund Policy for eligibility and instructions. After reviewing it, contact us by email to start the return process.
Questions about shipping?
Please refer to our Shipping Policy for processing times, delivery estimates, and shipping coverage within the United States.
Need warranty support?
All eligible products include a limited warranty against manufacturing defects. For assistance, email us with your order details and photos if needed.
We’re Here to Help
Whether you’re purchasing your first electric ratchet wrench or need support with an existing order, our goal is to provide clear answers and reliable assistance.
Email us anytime at support@attaissah.com, and we’ll do our best to help promptly.