Shipping policy
Last Updated: June 2026
At Attaissah, we want you to know exactly what to expect before placing an order. This Shipping Policy explains where we ship, how long delivery typically takes, and other important shipping details.
Where We Ship
We currently ship to the 48 contiguous United States only.
At this time, we do not ship to:
- Alaska (AK)
- Hawaii (HI)
- Puerto Rico (PR)
- Guam
- U.S. Virgin Islands
- American Samoa
- APO / FPO / DPO military addresses
- International destinations outside the United States
If you are unsure whether your address is eligible, please contact us before placing an order at support@attaissah.com.
Shipping Fees
Free Standard Shipping
Orders $49.00 and over qualify for free standard shipping.
Orders Under $49.00
A flat shipping fee of $8.00 applies.
All shipping costs are displayed at checkout before payment is completed. No additional shipping charges will be added after purchase.
Shipping Methods
We currently offer standard shipping only.
Expedited, priority, and overnight shipping services are not available at this time.
Please allow the full estimated delivery window before contacting us regarding transit times.
Order Processing Time
Orders are typically processed within 1–3 business days (Monday through Friday, excluding U.S. federal holidays).
Processing includes:
- Order verification
- Product preparation
- Packaging
- Carrier pickup
Orders placed on weekends or holidays will begin processing on the next business day.
Estimated Delivery Time
After shipment, most orders arrive within:
3–7 business days
Total estimated delivery time:
4–10 business days from the date of purchase
(including processing and transit time)
Please note that delivery times are estimates and may vary depending on carrier conditions and destination.
Order Tracking
Once your order ships, you will receive a shipping confirmation email containing:
- Tracking number
- Carrier information
- Tracking link
If you do not receive tracking information within 4 business days, please check your spam or junk folder first.
If it is still not found, contact us at support@attaissah.com.
Sales Tax
Applicable sales tax is calculated automatically at checkout based on your shipping address and local regulations.
The final total, including any taxes, will always be shown before payment is completed.
Shipping Delays
While most orders arrive within the estimated timeframe, delays may occur due to:
- Severe weather
- Natural disasters
- Carrier disruptions
- Peak holiday periods
- Incorrect or incomplete address information
If your shipment is significantly delayed, contact us and we will assist in tracking it with the carrier.
Incorrect Shipping Address
Please carefully review your shipping address before completing your order.
If you notice an error after placing an order, contact us immediately at support@attaissah.com.
We may be able to update the address if the order has not yet shipped.
Attaissah is not responsible for delivery issues caused by incorrect or incomplete address information entered at checkout.
Lost or Damaged Packages
If your package arrives damaged or appears lost in transit, please contact us as soon as possible.
To help us resolve the issue, please include:
- Order number
- Description of the issue
- Photos of damage (if applicable)
We will work with the carrier to investigate and determine the appropriate solution.
Contact Us
For any questions about shipping, delivery status, or tracking:
Email: support@attaissah.com
We typically respond within 1–2 business days.
Contact Information
Company Name: AALBERTSBERG TECHNOLOGIES LLC
Address: 2000 PARK LANE, FRANKFORT, KY 40601
Email: support@attaissah.com
Service Area: United States only