Privacy policy

At Attaissah, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your data.

By using our website or placing an order, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you place an order or interact with our website, we may collect the following information:

Information You Provide

  • Name
  • Shipping address
  • Billing address (if applicable)
  • Email address
  • Phone number (if provided)
  • Order details and purchase history
  • Customer service communications

Payment Information

Payments are processed securely through PayPal.

We do not receive, store, or have access to your full credit card details, bank account information, or other sensitive payment data.

Automatically Collected Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website activity and usage behavior
  • Referral source information

This data helps improve website performance, security, and user experience.

2. How We Use Your Information

We may use your information to:

  • Process and fulfill orders
  • Provide customer support
  • Send order confirmations and shipping updates
  • Respond to inquiries and warranty requests
  • Improve our website and product offerings
  • Detect and prevent fraud or unauthorized activity
  • Comply with legal obligations
  • Send promotional messages (if you opt in)

We only collect information necessary to operate our business and provide services to customers.

3. Marketing Communications

If you choose to receive marketing emails, we may send updates about:

  • New products
  • Special offers
  • Product information
  • Educational content

You may unsubscribe at any time using the link included in any marketing email.

Transactional emails related to orders, returns, or support requests will still be sent when necessary.

4. How We Share Information

We do not sell, rent, or trade your personal information.

We may share information only when necessary to operate our services, including:

Payment Processing

All payments are processed securely through PayPal.

Shipping Providers

Shipping carriers may receive:

  • Name
  • Shipping address
  • Contact details needed for delivery

Service Providers

We may work with trusted third parties for:

  • Website hosting
  • Order processing
  • Email communication
  • Analytics
  • Fraud prevention

These providers may only access data required to perform their services.

Legal Requirements

We may disclose information if required by law, regulation, or legal process.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to:

  • Enable shopping cart functionality
  • Remember user preferences
  • Analyze website traffic
  • Improve performance and usability

You can disable cookies in your browser settings, but some website features may not function properly.

6. Data Security

We use reasonable security measures to protect your personal information, including:

  • HTTPS (SSL) encryption
  • Secure payment processing via PayPal
  • Access control and monitoring practices

While we take precautions, no online system is completely secure.

7. Data Retention

We retain personal information only as long as necessary to:

  • Fulfill orders
  • Process returns and warranty claims
  • Maintain business records
  • Comply with legal obligations
  • Resolve disputes

When no longer needed, data is securely deleted or disposed of.

8. Your Privacy Rights

Depending on applicable laws, you may have the right to:

  • Access your personal information
  • Request corrections
  • Request deletion of data
  • Object to certain processing
  • Withdraw consent for marketing

To exercise these rights, please contact us using the information below.

9. Children’s Privacy

Our website is intended for adults and general consumers.

We do not knowingly collect personal information from children under 13. If we discover such data has been collected, we will delete it promptly.

10. Third-Party Services

We may use third-party services for payment processing, analytics, communication, and website operations.

These providers have their own privacy policies governing how they handle information.

We encourage users to review those policies where applicable.

11. Changes to This Policy

We may update this Privacy Policy from time to time.

The “Last Updated” date at the top reflects the most recent revision.

Continued use of our website after updates means you accept the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or your personal data, please contact us:

Email: support@attaissah.com

We typically respond within 1–2 business days.

Contact Information

Company Name: AALBERTSBERG TECHNOLOGIES LLC
Address: 2000 PARK LANE, FRANKFORT, KY 40601
Email: support@attaissah.com
Service Area: United States only